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Howard Johnson Los Angeles/Near Convention Center

  • 603 S. New Hampshire Ave.
  • Los Angeles, CA 90005 US
  • | Reservations 1-213-385-4444
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Howard Johnson Los Angeles/Near Convention Center
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Traveler Reviews brought to you by
603 S. New Hampshire Ave. Los Angeles, CA 90005

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Howard Johnson Los Angeles/Near Convention Center  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Howard Johnson Los Angeles/Near Convention Center  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Howard Johnson Los Angeles/Near Convention Center  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Howard Johnson Los Angeles/Near Convention Center  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Howard Johnson Los Angeles/Near Convention Center  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Howard Johnson Los Angeles/Near Convention Center  Value
2.05 2 of 5 stars

“A Very Disappointed Customer”

  , Sun City
As a valued customer of the Howard-Johnson I was very displeased with my 3 day and 2 night stay. First, as I got there I was never pre-explained of the 100 dollar deposit that is added to your entire total of the hotel. I had asked previous times before the day of my stay if there was any extra fees to my total amount and I was constantly told no. The young lady at the front desk was rude and when I asked to pay the deposit in cash, she put it on my card and put my 100 deposit in cash towards the hotel total. I needed that 100 dollars in cash back after my stay. I explained to her multiple times that I did not want that deposit charged to my card which seemed like she did it on purpose. As I continued my stay, I asked for extra room keys, I got 3 keys to find out all of them except 1 key did work. Many other guests of the hotel also told me their keys did not work and that the lady at the front desk was canceling them on purpose. If you ask me, that is very unprofessional. Towels and toilet paper were not replenished everyday, I had to actually call and ask for more towels. When it came to check out day, I called (at 8 a.m.) and asked for a one hour extension (11 a.m.), I was told yes and then I got a phone call an hour later (9 a.m.) saying I had to be out in one hour (at 10 a.m.) I was very upset because I was told that an extension was okay just to get a call back saying I had to leave soon and now I had to rush leaving my room. When I checked out, the older lady was rude explaining my fees and continually rushed me when I would question how I was being charged. I would not recommend this hotel to anyone. The parking is horrible, the people are rude, the room is actually decent but the charging method was a huge headache. I was very disappointed as well as embarrassed to have chosen this place and had my friend stay with me.

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