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Howard Johnson Express Inn - Lenox

  • 462 Pittsfield Road
  • Routes 7 and 20, Lenox, MA 01240 US
  • | Reservations 1-413-442-4000
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Howard Johnson Express Inn - Lenox
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Traveler Reviews brought to you by
462 Pittsfield Road, Routes 7 and 20| Lenox, MA 01240

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Howard Johnson Express Inn - Lenox  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Howard Johnson Express Inn - Lenox  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Howard Johnson Express Inn - Lenox  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Howard Johnson Express Inn - Lenox  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Howard Johnson Express Inn - Lenox  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Howard Johnson Express Inn - Lenox  Value
2.05 2 of 5 stars

“This was the second time we booked a room for our annual...”

  , Tully
This was the second time we booked a room for our annual trip to the Berkshires area. When we explored other hotel options, we opted here because we had a great first time experience, even with the reviews that were not so great. This room was absolutely full of cob webs and dust upon arrival. It seemed anything above or below eye level was dirty. Also, there were occupants above us and you could hear every foot step they made until the wee hours. This happened last year as well, but we managed to ignore it and chalked it up to age of the facility. We are sad that it didn't work out this time, but there are many other options in the area that we will explore next time. The morning breakfast was good, not great and the waffle maker gives the owner/front desk clerk anixety with his customers usage. If he is that crazy about the machine, he should just remove it. My friend was accused of "turning" the waffle maker over not once, not twice, but three times and not following directions. He was sadly mistaken and I am afraid he thinks more of this waffle machine than his customers.

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