Health & Safety

We are committed now more than ever to providing our guests with a safe place to stay and play. Which is why, when the time is right for you to travel again, we want you to be aware of the steps we’ve taken to meet the new health and safety challenges and expectations presented by COVID-19.

We have developed a comprehensive health and cleanliness plan for our hotel, restaurants and bars which supplements the American Hotel & Lodging Association’s Safe Stay Guidelines and is based on recommendations and requirements of the Centers for Disease Control (CDC), World Health Organization (WHO), U.S. Department of Health (DOH), U.S. Department of Labor (DOL), U.S. Food and Drug Administration (FDA), and other federal, state and local agencies, as well as information from the National Restaurant Association, our cleaning product suppliers and other partners, to minimize risk and enhance safety for our hotel guests and associates. 

 

Have questions? Please visit our FAQ page for more information.

 

CLEANING + SANITIZING
Dream Nashville has implemented enhanced cleaning and sanitization standards across the property, increasing the frequency with extra focus on high-touch areas. We have provided multiple hand sanitizing stations located at the front desk, on each guest floor, by the elevators, at every hotel entrance, every restaurant and other high-traffic areas. Dream Nashville employees have been trained on progressive cleaning and sanitization guidelines as recommended by the CDC and Ecolab.

 

SOCIAL DISTANCING
Dream Nashville guests are asked to practice social distancing by standing at least six feet away from other groups. 

 

FACE COVERINGS
For Dream Nashville guests, face coverings are optional for those that are fully vaccinated. If you are not fully vaccinated, you should continue to wear a face covering. Face coverings can include bandanas, scarves, or face masks. Dream Nashville has face masks available for guests upon request.  

 

GUEST ROOMS
Guest rooms are cleaned with the recommended cleaners and disinfectants in accordance with the guidelines provided by the CDC and Ecolab. All reusable collateral, including newspapers and magazines, have been removed from the rooms. All menus are now accessible digitally via QR code. Mini bar service is available on request.

 

RESTAURANTS
Our menus are now accessible digitally via QR code.  Areas such as tables, chairs and booths will be sanitized after each guest use, using cleaners and disinfectants in accordance with guidelines provided by the CDC. 

 

GYM
The gym is open 24-hours. The gym will be serviced for cleaning and sanitizing multiple times throughout the day.

 

HOUSEKEEPING, ROOM SERVICE + GUEST REQUESTS
Rooms are thoroughly cleaned and sanitized upon departure in accordance with guidelines provided by the CDC. In order to limit entry into guest rooms during your stay, we have implemented a contact-free housekeeping and maintenance policy for occupied guest rooms, asking guests to specify a time they will be out of their room so that we may perform any services or repairs.