Health & Safety
We are committed now more than ever to providing our guests with a safe place to stay and play. Which is why, when the time is right for you to travel again, we want you to be aware of the steps we’ve taken to meet the new health and safety challenges and expectations presented by COVID-19.
We have developed a comprehensive health and cleanliness plan for our hotel, restaurants and bars which supplements the American Hotel & Lodging Association’s Safe Stay Guidelines and is based on recommendations and requirements of the Centers for Disease Control (CDC), World Health Organization (WHO), U.S. Department of Health (DOH), U.S. Department of Labor (DOL), U.S. Food and Drug Administration (FDA), and other federal, state and local agencies, as well as information from the National Restaurant Association, our cleaning product suppliers and other partners, to minimize risk and enhance safety for our hotel guests and associates.
Have questions? Please visit our FAQ page for more information.
CLEANING + SANITIZING
Dream South Beach has implemented enhanced cleaning and sanitization standards across the property, increasing the frequency with extra focus on high-touch areas. We have provided multiple hand sanitizing stations located in the lobby, on each guest floor, by the elevators, on the rooftop, and at the restaurant. Dream South Beach employees have been trained on progressive cleaning sanitization guidelines as recommended by the CDC and Ecolab.
Guests are not requirec to wear face coverings while in indoor public spaces within the hotel.
TEMPERATURE + WELL-BEING CHECKS
Dream South Beach employees must complete a health screening, which includes a temperature check using no-touch thermometers, before the start of each shift. Anyone with a temperature above 100.4 degrees and/or who exhibits symptoms indicated in the health screening will be sent home.
Guest rooms are cleaned with the recommended cleaners and disinfectants in accordance with the guidelines provided by the CDC and Ecolab. The rooms are treated with an electrostatic sprayer to ensure all soft surfaces are also sanitized.
The floor plans of our restaurants have been rearranged to maintain physical distancing with maximum occupancies set by local and state guidelines. Our menus will be single-use or provided in digital format. Areas such as tables, chairs and booths will be sanitized using cleaners and disinfectants in accordance with guidelines provided by the CDC.
The pool at Dream South Beach is open with limited hours and service adhering to local and state guidelines. We request anyone who may have been sick with a fever and/or cough not enter.
HOUSEKEEPING, ROOM SERVICE + GUEST REQUESTS
Dream South Beach has resumed daily housekeeping services at the hotel.